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5 Benefits of Gamification in Training

5 Benefits of Gamification in Training

Leah Wash

03/16/2020

Gamification in Training 

Gamification in training has become increasingly popular in the modern workplace because it creates a win-win situation for both the employer and the employee. When a new hire approaches their initial training at a company, the onboarding process dictates the sentiment of their first impression. Companies that employ innovative and entertaining onboarding processes establish a positive first impression and set the tone of the development for the employee’s career within the organization. While there are several benefits to adopting a gamification strategy, let’s start by clarifying what gamification in training entails.

What is Gamification in Training?

Gamification in training is the process of embedding game designs in onboarding training sessions that create a more engaging and memorable training curriculum. This can vary in complexity from adding a personalized avatar login to utilizing interactive responses designed to prompt behavioral change. 

The training curriculum is structured into short sessions that build upon one another like levels in a video game. At the end of each level there is a quick assessment where employees can earn points for their progress. Throughout each level, interactive feedback helps clarify complex topics and ensures that employees are learning continuously. There are also team-building settings that incorporate peer feedback or progress notifications relevant to their team’s advancement. Creating a positive experience is an integral aspect to achieving business success, and gamification in training offers a simple yet effective way to build this rapport. 

5 Benefits of Gamification in Training

Interactive Learning

Traditional static lesson plans tend to become monotonous, whereas the use of interactive games captures an employee’s attention through challenging, engaging and entertaining material. Training is no longer presented as a one-sided process, but an involved and collective activity. The healthy spirit of competition between co-workers also facilitates an energizing training environment and helps strengthen the motivation to succeed.

Instant Feedback

As employees progress through gaming levels, they receive instant feedback on their successes or mistakes. This immediate response allows them to actively adjust their training approach during the current session, instead of waiting for a passive assessment at the very end. Encouraging active reflection is an important aspect of mastering any new material and gamification in training provides this opportunity for changing both training approaches and behavior. 

Behavioral Change

Training gamification uses a technique called ‘repeated retrieval and space repetition’ to alter behavioral patterns throughout game levels. This is achieved by structuring consecutive levels into subsections of a single lesson plan, with resting time in between each level. This format is designed to provide time to process previous training before progressing forward, adjust behavior according to each lesson and aid in the retention of the material. As a result of improved training, employees are rewarded with a sense of achievement and recognition which can lead to an increase in confidence in this new and unfamiliar work environment.

Versatility Across Departments

Gamification is ideal for all training curriculums and can be easily adapted across various company departments. The flexibility of this interdepartmental framework helps mitigate isolation caused by business silos and fosters a healthier business environment. Without versatile and repeatable onboarding processes, departmental training can suffer from redundancy which is bad for both the user experience and the bottom line. 

Improves Bottom Line

The most notable benefit of gamification in training is the improvement of the bottom line. With reduced redundancy, improved training and increased retention rates, employees are better prepared for their careers within an organization. This aids in preventing employee turnover and furthers the development of highly skilled long-term employees. This translates to better-qualified employees who produce superior work that streamlines operational efficiencies and leads to improved profit margins. 

Learn more about how gamification in training can help you build a knowledgeable, engaged workforce and deliver results.

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