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Lessons in Motivation from the Super Tuesday Primary to the Workplace
John Andrews
03/04/2016What can we learn from the increased Republican voter turnout on Super Tuesday, and how can those lessons be applied to business?
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The Worst Way to Combat Employee Distraction
Erika Blaney
02/16/2016Today’s employees are distracted. Email. Meetings. Mobile devices. Social media. Chatter across open layouts. Researchers say office workers are now interrupted—or self-interrupt—about every three minutes. No wonder it’s so difficult to motivate people to stay on task.
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What Happens in Vegas Doesn’t Always Stay in Vegas: My Top Six Takeaways from ATD TechKnowledge 2016
John Andrews
02/10/2016Our survey also found that nearly nine out of ten attendees (87%) plan to evaluate digital engagement platforms in the coming year. Why? Because there’s widespread recognition that digital engagement platforms can drive participation in learning systems leading to a direct positive impact on the bottom line.
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How a Digital Engagement Platform Can Help You Make Better Strategic Decisions About Your Call Center
John Andrews
01/29/2016Call center managers are constantly on the look-out for ways to improve operational efficiencies and performance overall. We recently helped a customer that needed a fresh approach to a variety of traditional call center challenges.
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Incognito Introverts: 6 Ways Digital Engagement Celebrates Your Quietest Lynchpins
John Andrews
01/13/2016If you’re an executive overseeing a diverse workforce or human resource manager looking to identify top performers, you need to recognize these differences and find ways for every personality type to excel.
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Is Your Sales Engagement a Lump of Coal?
Erika Blaney
12/18/2015While some organizations take a Grinch-like approach of “make your quota or else,” fear-based tactics during crunch time will never properly motivate teams – at least not long-term.
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It's a Trap!
John Andrews
12/18/2015One of my all-time favorite Star Wars scenes happens in The Return of the Jedi during the Battle of Endor. It’s when Admiral Ackbar suddenly realizes that the Rebel Alliance’s attack on the Death Star could be in deep trouble. "It's a trap!" he warns.
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What We’re Hearing from Call Center Managers
Molly Kittle
11/23/2015Bunchball recently polled call center managers – once during my Call Center Week presentation and then a second time after a subsequent webinar. The results were quite intriguing.
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How A Digital Platform Can Improve HR
John Andrews
11/19/2015Analysts estimate that 60% of all companies are working on new enterprise HR strategies. Chief on their list of priorities: ways to improve engagement. After all, any tool, any system, any strategy will only be effective if people actually participate. That’s a big part of the reason why, as Josh Bersin, founder of Bersin by Deloitte, discussed earlier this year, there’s a major industry shift taking place
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No Tricks, Just Treats: How to Keep Your Customers Coming Back for More
Molly Kittle
10/19/2015Digital technology has fundamentally changed the rules of business.
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As the market leader and innovator in gamification, Bunchball’s gamification solutions have motivated more than 125 million users to complete more than 20 billion actions on behalf of over 300 customers.