Bunchball Founder and Best-Selling Author Rajat Paharia Headlines Gamification Conference Sessions at Annual Gathering of Salesforce Users
REDWOOD CITY, Calif. – Nov. 12, 2013 – As gamification becomes a fixture in more enterprises, Salesforce users from around the world will convene Nov. 18-20 at Dreamforce ‘13 in San Francisco to learn how organizations are engaging their employees, customers and partners with gamification – and driving a range of performance improvements, including many that directly benefit the bottom line.
At Dreamforce, no fewer than 16 conference sessions will focus on how companies are using gamification to motivate sales, service and marketing teams to work smarter, perform better and collaborate more. Headlining the week’s gamification track will be Rajat Paharia, author of the New York Times and Wall Street Journal best-seller Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification. Paharia is the founder and chief product officer of Bunchball, the pioneer and market leader in gamification, and is widely recognized as the father of the fast-growing industry.
Organizations that engage customers and employees via gamification see a 240 percent improvement in performance-related outcomes. These successes have prompted analysts to anticipate that the market for gamification will triple in four years, leading to widespread deployments in enterprises of all sizes.
Bunchball customers, including NetApp, VMware and salesforce.com, will spotlight their own success in sessions that explore real-world gamification deployments and best practices, many of which are built around Bunchball Nitro for Salesforce, which Dreamforce ’13 attendees can see in action at Booth N1231.
“The majority of VMware’s revenue comes through more than 50,000 partners. So helping our partners earn the VMware certifications and accreditations that in turn help them grow their business is a shared business imperative,” said Naeem Randhawa , senior manager of VMware’s global partner portal program. “With Bunchball Nitro, we’re creating highly customized experiences on our Partner Central portal and Partner University learning community that motivate these partner users to hone their VMware expertise. Shaped by big data from our social business platform and fed by our Salesforce content management system, these experiences are highly personalized and designed to motivate every partner user to achieve the goals they care about most.”
Solo Session: Revolutionizing Customer and Employee Engagement with Big Data & Gamification
Rajat Paharia will share the secrets of combining big data generated by customers, partners and employees with the latest understanding of human motivation. Attendees will learn how real-world companies are using gamification to unleash that powerful combination in ways that increase engagement, motivate performance, generate true loyalty and drive business results.
WHEN: Tuesday, Nov. 19 from 4:45 to 5:45 p.m. PST
WHERE: Westin St. Francis San Francisco, California West
Industry Visionaries Forum: Gamification – Open Forum with Thought Leaders & Experts
In this open forum, audience members can ask questions, share concerns and spark debate with Paharia and others at the forefront of gamification. Joining Rajat Paharia will be LevelEleven’s Bob March and J.P. Rangaswami of salesforce.com.
WHEN: Wednesday, Nov. 20 from 9 to 10 a.m. PST
WHERE: Yerba Buena Center for the Arts
Bunchball Customer Session: Engage, Motivate, Win: Take Your Sales Reps to the Next Level with Gamification
Jane Vaillancourt, NetApp’s vice president of worldwide sales, and Chris De Vylder, NetApp’s director of installed-based sales operations, join executives from Caesar’s Entertainment and salesforce.com in a real-world look at how gamification is revolutionizing the way leading sales organizations are transforming their culture, while increasing productivity and Salesforce adoption.
WHEN: Monday, Nov. 18 from 4:30 to 5:30 p.m. PST
WHERE: Westin St. Francis San Francisco, Tower Salon A
Bunchball Customer Session: "Wow" Your Channel: Improving Partner Engagement & Adoption
Naeem Randhawa, senior manager of partner portal operations at VMware, joins fellow innovators from other large enterprises who have engaged and captivated partners via portals and communities that “wow.”
WHEN: Tuesday, Nov. 19 from 3:30 to 4:25 p.m. PST
WHERE: Westin St. Francis San Francisco, California West
Bunchball Customer Session: Gamifying the Salesforce University Instructor Community
Dig into salesforce.com’s own experience with gamifying its Salesforce University partner instructor community. Salesforce.com’s William Giammona takes a step-by-step approach through a gamification methodology that has delivered “tremendous” results.
WHEN: Wednesday, Nov. 20 from 4:30 to 5:30 p.m. PST
WHERE: Palace Hotel, Presidio
Bunchball is the market leader and visionary in gamification. Powering the Engaged Enterprise, Bunchball enables organizations to improve business performance throughout their ecosystem by creating highly active and loyal customers, employees, and partners. Bunchball's comprehensive suite of innovative cloud-based solutions empowers companies to engage and motivate, leading to improved employee productivity, customer loyalty and ROI. Bunchball's world-class customers include Adobe, HP, Cisco, Warner Bros., Comcast, LiveOps, VMware and Hasbro. Based in Silicon Valley, Bunchball's investors include Granite Ventures, Triangle Peak Partners, Northport Investments, and Correlation Ventures. For more information, visit www.bunchball.com, our blog at www.gamification.com, or follow @bunchball.