3 Gamification Best Practices for the Hospitality Industry
The hospitality industry is experiencing steady growth in recent years with a predicted 5-6% growth throughout 2018, according to the Travel and Hospitality Industry Outlook report by Deloitte.
Meanwhile, the digital technology landscape is also rapidly evolving as data, devices and the cloud offer new ways for businesses to engage with consumers. Today, the hospitality industry is looking to further embrace technology to fuel growth however, the industry also faces challenges such as positioning themselves as digital leaders and increasing not only customer but employee engagement.
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