Gamification Series 301: 5 Ways Gamification Helps Advance A Social Business Strategy
In order to successfully deliver real-time customer value, businesses must become more agile, responsive and collaborative. This means that you must provide the tools and technologies that enable your employees to quickly and effectively create, share and communicate with their colleagues, customers and partners. Implementing an online community is a great start—communities provide the venue where individuals can meet and interact. But in order to scale and optimize these community interactions, you will need to drive specific behaviors through gamification.
In this webinar, Kim Celestre will discuss how gamification can help advance your social business strategy, including:
- What is gamification and why it is essential in today's real-time environment
- Five ways to advance your internal and external social strategy using gamification
- Examples of how brands use gamification to drive and optimize desired actions