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"See You Tomorrow": How Applebee’s Restaurants are Retaining Hourly Workers and Driving Sales with Gamification

"See You Tomorrow": How Applebee’s Restaurants are Retaining Hourly Workers and Driving Sales with Gamification

High employee turnover is plaguing the restaurant industry, which can cost companies like Applebee's a significant amount of time and money for training and onboarding. To solve this problem, RMH Franchise Corporation, who owns and operates more than 130 Applebee's nation-wide, turned to gamification and Bunchball.

Powered by Nitro, RMH's "Bee Block" website transformed employee loyalty and engagement, starting from the moment they're hired. Each employee has a profile that includes trophies of their accomplishments, and can view where they stand compared to their peers on leaderboards.

Join Robin Jenkins, Regional Marketing Manager, RMH Franchise Corporation, as she discusses the results they've seen so far, including:

  • Reduction in employee turnover
  • Increased employee engagement and satisfaction
  • Boosting sales
  • And more!